Cookie Policy

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to the site owners.

We use cookies and similar technologies (such as local storage) on the Altius platform to keep you signed in, remember your preferences, and understand how the platform is used.

These cookies are necessary for the platform to function. Without them, you would not be able to sign in or use core features. They cannot be switched off.

These cookies remember choices you make (such as display preferences) to provide a more personalised experience. You can disable them, but some features may not work as expected.

These cookies help us understand how visitors use the platform, which pages are most popular, and where users encounter issues. All analytics data is aggregated and anonymous — we cannot identify individual users from this data.

Analytics cookies are only set if you give consent. We do notuse analytics cookies for children's accounts, in line with the Age Appropriate Design Code.

We use the following third-party services that may set their own cookies:

• Stripe — for secure card payment processing. Stripe may set cookies to detect fraud and process payments. See stripe.com/privacy for details.
• GoCardless — for Direct Debit payment processing. GoCardless may set cookies during the payment setup flow to verify your identity and authorise payments. See gocardless.com/privacy for details.
• Google Analytics — for understanding platform usage (parent accounts only, with consent). See policies.google.com/privacy for details.

We do not allow advertising cookies or tracking pixels on the platform.

You can control cookies through your browser settings. Most browsers allow you to:

• View what cookies are set
• Delete individual or all cookies
• Block cookies from specific or all sites
• Block third-party cookies
• Accept or reject cookies when they are set

Please note that blocking essential cookies will prevent you from using the platform. Instructions for managing cookies in common browsers:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Settings > Privacy & Security > Cookies
• Safari: Preferences > Privacy
• Edge: Settings > Cookies and Site Permissions

In accordance with the UK Age Appropriate Design Code (Children's Code), we apply the following protections for child accounts:

• Only essential cookies are set for child accounts.
• No analytics or tracking cookies are used for children.
• No third-party advertising or profiling cookies are present.
• We apply the highest privacy settings by default for all child users.

We may update this cookie policy from time to time. Any significant changes will be communicated through the platform. The date at the top of this page indicates when this policy was last updated.

If you have questions about our use of cookies, please contact us at privacy@altius.co.uk.

For our full data protection practices, see our Privacy Policy.